Privacy Policy and Terms and Conditions

Pickup Requirements

aeropuerto-guanajuato.taxi Before the pickup, you will be required to present a valid ID that matches the name on the credit/debit card used for the reservation.

aeropuerto-guanajuato.taxi aeropuerto-guanajuato.taxi is committed to protecting the privacy and security of its users' personal information. This Privacy Policy details how personal information is collected, used, stored, and protected through our website, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.

1. Information Collected

aeropuerto-guanajuato.taxi collects various types of personal information when users interact with the website, including:

• Personal Identification Information: Name, email address, phone number, and any other information voluntarily provided during the booking or contact process.
• Transaction Information: Details related to transportation bookings, including date, time, origin and destination, as well as payment information necessary to process transactions.
• Browsing Data: Information about website usage, such as pages visited, duration of visit, and interactions with content.
• Technical Data: Information about the device and browser used, including IP address, browser type, operating system, and screen resolution.

2. Explicit Consent

Consent for the processing of personal data is obtained through a registration form or a checkbox during the booking or contact process. Users must explicitly accept our privacy policy before their personal data is collected.

3. Use of Information

The personal information collected by aeropuerto-guanajuato.taxi is used to:

• Process Bookings: Manage and confirm transportation bookings made by users, ensuring compliance with the requested details.
• Communication: Send emails and text messages with booking information, updates, and other relevant communications.
• Improve Service: Analyze website usage and transaction information to optimize platform functionality and performance.
• Security: Detect and prevent fraudulent activities, as well as protect the integrity of data and transactions.
• Marketing: With user consent, send information about promotions and special offers related to the services provided.

4. Data Protection

aeropuerto-guanajuato.taxi implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Use of encryption technologies to protect sensitive information during transmission and storage.
• Access Controls: Restricting access to personal information only to those employees or service providers who need such information to fulfill their responsibilities.
• Monitoring and Review: Continuous monitoring of security systems to detect and respond to potential vulnerabilities or security incidents.

5. Data Retention

Personal information is retained for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable regulations. Data is securely deleted once it is no longer needed, following specific criteria and established procedures for its destruction.

6. International Transfers

In the event that personal data is transferred to servers located in other countries, aeropuerto-guanajuato.taxi will implement appropriate transfer security measures to protect the information. These transfers will be carried out in accordance with Mexican regulations and will ensure adequate safeguards to protect user privacy.

7. User Rights

In accordance with the LFPDPPP, users have the following rights regarding their personal information:

• Access: The right to know what personal information is being processed and its origin.
• Rectification: The right to request correction of incorrect or incomplete personal data.
• Cancellation: The right to request deletion of personal data when it is no longer necessary for the purposes for which it was collected.
• Objection: The right to object to the processing of personal data under certain circumstances.
• Portability: The right to receive personal data in a structured, commonly used format to be transferred to another controller.
• Complaint: The right to file a complaint with the data protection authority if the processing of data is considered non-compliant with applicable regulations.

To exercise these rights, users can contact aeropuerto-guanajuato.taxi through the official email soporte@guanajuato.website. Requests will be handled in accordance with applicable regulations and responses will be provided within the timeframe established by law.

8. Changes to the Privacy Policy

aeropuerto-guanajuato.taxi reserves the right to update and modify this Privacy Policy at any time. Changes will be published on the website, and users will be notified of any significant modifications. Continued use of the website after such changes implies acceptance of them.

9. Contact

For any questions or concerns regarding this Privacy Policy, users may contact aeropuerto-guanajuato.taxi via email soporte@guanajuato.website.